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Terms.

What you pay, what you get, how to cancel, and who owns what. Written to be read.

Last updated 2 November 2026.

Who we are

We are Bradley Clarkson trading as Bradley Digital, a sole trader, based in Skipton, North Yorkshire. Our postal address, for post only, is 66 Paul Street, London EC2A 4NA, and our email is hello@bradleydigital.co.uk. These terms are between you and us, under the law of England and Wales.

For businesses only

We sell to businesses only, sole traders included, and to people setting up a business, for that business. We do not sell to private people buying for themselves, so if that is you, please do not order. When you order, online or from a written quote, you confirm that you are buying for your business, and we keep that, with the time you confirmed it, alongside your order. The free site check is open to anyone. Nothing in these terms takes away a right the law gives you.

The free site check

The check reads the public pages of the address you type, the same pages anyone can see. Please only check sites you run or have permission to check. The report is our honest reading at that moment, not legal advice.

The deep scan

£90, once. We open up to 50 public pages of the site you name in a real browser and write a report of what we find, with how to fix each thing. The £90 buys 5 deep scans of that same site (with or without the www) within 90 days of your order. We read the first report before it reaches your account, within 2 working days of your order. You start scans 2 to 5 yourself from your account, one at a time; each goes straight to you, with what is fixed and what is still to fix since the scan before. Scans not used within the 90 days end with them. If we cannot scan the site, for example because it turns automated visits away, we refund you in full. Please only order a scan of a site you run or have permission to scan. The report is our honest reading at that moment, not legal advice. If you book a move or a new site with us within 30 days of paying, the £90 comes off its price.

A new website

£1,750 for a site of up to six pages, with a branding package, Google set-up, three months of Grow, then Care to the end of month six, and the first 12 months of hosting included. The branding package is a wordmark and a mark, your colours and type, a one-page brand sheet, and a business card and an A5 flyer ready to print; an illustrated logo is not part of it. The site also includes a database, a dashboard to run your site or shop, and admin tools, where your site needs them, agreed in your brief: your brief sets out which of these your site has and what each one does. An extra page is £190. You start with a short brief about your business, and we send you a payment link. You check the plan of your site before anything is designed. A site with more than six pages, or with extra features, is quoted in writing, and the quote sets out exactly what is included and when each payment is due.

A page quoted in writing

We may quote in writing for a smaller job, such as a single page. The written quote sets out the price, what it includes and what comes with it, including any hosting, and it takes the place of the fixed prices above. We show you a page quoted this way on a private link first, and you pay nothing until you have seen every word of it and said yes. Then you pay the quoted price in full, and we put it live. No Care or Grow comes with it unless the quote says so: you can add Care at any time as a plan, at the price below.

Moving your site

£950 for up to ten pages rebuilt as your own code, keeping the look you have, with every old page address redirected and the legal pages added. A page means a page with its own layout, such as home, about, services or contact. Shop product pages, blog posts and other pages made from one shared layout do not count towards the ten; they come across with the rest of your site. Each page over ten is £90. Six months of Care and the first 12 months of hosting are included. A move does not include a new design or new features; we quote for those separately. A large shop, with many products or apps to replace, is quoted in writing instead of the £950. Keep your old plan running until we tell you it is safe to cancel.

Starting a business

From £2,950, with a fixed price in a written quote after your intake or our first chat. It includes three months of Grow, then Care to the end of month six, the first 12 months of hosting and your business email set up. The quote sets out everything else it includes and when each payment is due. We help you set up your company yourself; we never form it for you.

If you cancel a build

  • The stages of the work. A move is delivered in two stages: your rebuilt site, ready for you to check on a private link, at £665; and then your site live at your own web address, at £285. A new website is delivered in three stages: the design, when you approve it, at £700; your site built and ready for you to check on a private link, at £700; and then your site live at your own web address, at £350. A build from a written quote, Start a business included, lists its stages and their prices in the quote.
  • Tell us in writing. Email us at hello@bradleydigital.co.uk to say you want to stop, and we stop work on your site.
  • What stays due. The stages we have already delivered stay due, and so does the price of the stage we are working on when you cancel, as the fee for the unfinished work. If you paid at once, we refund the rest of what you paid within 14 days of your message.
  • The included months. The months of Care, Grow and hosting included with a site start when it goes live, so a build cancelled before then comes with none.

Hosting and Care plans

  • The months included with your site. Every site we build or move comes with 12 months of Host, counted from the day it goes live, and every one but a page quoted in writing with six months of Care or Grow. A move comes with six months of Care. A new website, and Start a business, come with three months of Grow, then Care to the end of month six. What comes with a page quoted in writing is set out in its quote. These months are part of your site’s price. They are not a plan you buy, so they cannot be cancelled or refunded on their own.
  • When the included months end, nothing carries on unless you choose it. After a new website’s or Start a business’s three months of Grow, you can keep Grow from month four at its price, and it includes Care; or let it end, and Care carries on free to the end of month six. After month six, Care or Grow goes on only if you choose a plan. After 12 months, Host is £15 a month or £150 a year, only if you choose it.
  • Care is £79 a month or £790 a year. Grow is £590 a month, paid monthly. In the first 12 months after a site from us, Care is £64 a month (£640 a year) and Grow is £575 a month. The months included with your site count inside those 12 months.
  • A plan you choose for your site while its included months still run starts when they end. We take your card when you buy, and the plan starts at its price on that day, unless you cancel first. Stripe emails you 7 days before the first charge; before your included hosting ends, we also write to you 30 days before.
  • Cancel any plan you buy on its own. Months included with your site are part of its price. Plans renew automatically. You can cancel a plan you bought at any time from your account; it ends at the end of the period you have paid for. There is no minimum term.
  • If the first charge after your included months goes through and you did not want it, tell us within 14 days and we refund it in full. The same goes for each yearly renewal.
  • We give you 60 days’ notice of any change to a plan’s price, and you can leave before it starts.
  • A new page is never billed on Care or Grow. It comes out of the plan’s hours, and a bigger page can use the next month’s hours too, which we agree with you before we start. On Host, a new page is £190. The same £190 is for each page beyond six in a new website.
  • Hours of changes do not roll over from month to month. Changes outside a plan are £65 an hour, in half-hour steps.
  • No plan promises enquiries, leads or rankings.
  • Plans are for a normal small-business website. If your site gets very busy, we will talk to you before anything changes.
  • We work hard to keep your site up, and we keep every version of it, but no host can promise it never goes down.
  • Grow runs one Google search campaign for you, and we make its adverts. Advertising spend under Grow is paid by you, directly to Google.

Google set-up, Ads and business email

Google set-up is a one-off £250, included in every new website. We set up or repair your Google Business Profile in your name, verify Search Console and Bing Webmaster Tools, set up Apple Business Connect and list your business the same way on the UK directories that matter. We never promise a position on Google, page one, a number of reviews or a place in AI answers.

Ads is £290 a month, with £190 to set up. Your advertising budget is separate: you choose it, you pay Google or Meta directly, and you can pause at any time. It is at least £500 a month, and our price covers up to £1,500 a month of it; above that, we agree a price with you first. We agree the starting figure with you before any ad runs.

Business email set-up is £190, once. We set up an email address at your own web address in Google Workspace or Microsoft 365, in your name, with the records that keep your emails out of spam folders. We sort the inbox too: hello@ for enquiries and support@ for your customers, each forwarded into its own folder, with rules that keep business mail out of your main inbox and out of spam. We send a test through each before we hand it over. Google or Microsoft bill you for the inbox itself.

Get Found

Get Found is a package for local trades: a website, a tidy Google Business Profile, and someone looking after both every month. It is sold to businesses only, like everything else on this site (see for businesses only). There are three packages:

  • Done For You: £3,500 to set up, once, then £995 a month.
  • Get Found + Called: £1,995 to set up, once, then £449 a month.
  • Get Found: £1,495 to set up, once, then £79 a month.

No VAT to add (see prices and VAT).

How you buy it. Get Found packages are quoted, not bought online. After a short call, we send you a written quote that sets out the package, the setup fee, the monthly fee, what is included and when each payment is due. The quote and these terms together make up our agreement.

Setup

The setup fee is paid once and covers building your package. For Get Found, that is a website of up to 5 pages built for phones, with click-to-call and a quote form, and a clean-up of your Google Business Profile: categories, services, areas, hours, photos and details matched to your site, and draft replies to unanswered reviews. Get Found + Called adds the set-up of the AI-search visibility work and the AI receptionist, which answers missed calls and website chat from a script you approve. Done For You adds the set-up for monthly ad sets and a branded mini-game or video every quarter. Your written quote lists exactly what your package includes.

The setup fee is invoiced in full with your written quote, and work starts once it is paid.

You approve before anything is public. We build your site on a private preview link. You check it and tell us it is approved, or what to change. Nothing goes public until you have approved the preview and we have done our own final checks. We do not promise a delivery date.

Care Basic

Care Basic is the monthly service in every Get Found package. It covers small text and photo updates to your site when you need them, up to 30 minutes of work a month; anything bigger is quoted first. It also includes a short monthly report from our site scanner showing what it found on your site. On Get Found + Called and Done For You, the monthly fee covers Care Basic and that package’s monthly work, as listed in your quote.

Care Basic is not the Care plan on our website plans. It is a lighter service made for Get Found, with its own terms here.

How long you sign up for, and cancelling

The monthly fee has a minimum term of 3 months, counted from the day your site goes live. After that it carries on month to month until you cancel.

You can cancel the monthly fee by giving one calendar month’s notice in writing to hello@bradleydigital.co.uk. The service, and the fee, end at the end of that month. If you cancel during the minimum term, the fee carries on to the end of it.

If you cancel in writing before you approve your preview, we refund what you have paid, less the price of the work already done, which we show you in writing. Once you have approved the preview, the setup fee is not refundable.

We give you 60 days’ notice of any change to a monthly price, and you can leave before it starts.

Who owns what

Once the setup fee is paid in full, your site’s code, words and pictures are yours. Your Google Business Profile and any listings are set up in your name and stay yours. What you give us, such as your words, photos and logo, is yours from the start. Our own tools, including our scanner and the Studio, stay ours. If you cancel, we hand over your code and a copy of your data within 14 days, and any hosting we run for you ends when the fee ends unless you choose a hosting plan.

Case studies and reviews

We only show a Get Found site or its results as a case study if you say yes in writing. This replaces, for Get Found, the line under Your words and pictures about showing your site in our work.

Reviews. If you are happy with the work, we may ask you for an honest Google review. That is a request only. Your price never depends on whether you leave a review or what it says.

What we do not promise

We never promise a position on Google, page one, a place in ChatGPT, Gemini, Perplexity or any other AI answer, a number of reviews, or a number of calls, enquiries or leads. We get your site and Google profile into the shape that gives you the best chance, show you what has changed, and keep it looked after.

The free search check

The free search check on the Get Found page is free and there is nothing to buy. You give us your trade, town and email, and your name and business name if you like. We search how your trade and town show up on Google and in AI answers, and email you a screenshot of what we find. We use your details only to reply with your check and anything you ask for, and we never sell them or pass them on. We keep them for the same time as a brief: 2 years if we do not work together, as our privacy notice sets out. It is not the same as the free site check at /website-health-check, which reads a website automatically.

Prices and VAT

We are not registered for VAT, so there is no VAT to add to any price on this site. If we register, VAT at the standard rate will be added on top of our prices from then on. For a plan, we tell you in writing at least 60 days before, as with any change to a plan’s price, and you can leave before it starts. For anything you order after we register, the checkout or the quote shows the VAT before you pay. A price you have already paid, or a build you have already ordered, does not change. If your business is registered for VAT, you can usually reclaim it.

You own it

Once your site is paid for in full, its code, words and pictures are yours. Our own tools, including the Studio, stay ours. If you leave, we hand over your code and a copy of your data within 14 days.

Your words and pictures

You confirm you have the right to use everything you give us. We may show your site in our work unless you tell us not to.

Your customers’ information

When we host your site or run your Studio, it can hold information about your own customers, such as their names, contact details, orders and the messages they send you. You decide how that information is used, so you are its controller. We handle it for you, so we are your processor, for as long as we host your site or run your Studio. For that information, we:

  • use it only to host and run your site and Studio, and only on your instructions, unless the law requires otherwise; if it does, we tell you first, unless the law forbids that;
  • make sure anyone who works on it is bound to keep it confidential;
  • take proper technical and organisational steps to keep it secure;
  • use these companies to help, on terms that protect it as these do: Vercel, which hosts sites; Google Firebase, which holds the Studio’s data and sign-in; and Stripe, where your site takes payments. We tell you before we add or change one, and you can object;
  • tell you without undue delay if we learn that it has been lost, seen by someone who should not see it, or changed without permission;
  • help you answer your customers when they use their rights over their information, and help you with your own duties on security, breaches and risk assessments;
  • when you leave, hand it back to you with your code, within the 14 days set out under “You own it” above, and then delete our copies, unless the law requires us to keep them;
  • give you what you need to show that we keep to this section, and allow and help with reasonable checks.

Where these companies store information in the United States, the transfer is covered by the UK’s data bridge with the US or by the UK’s approved contract terms.

Reviews

We ask every client for an honest review once their site is live. It is always optional, and nothing you pay or get depends on it.

Our responsibility

We are not responsible for losses we could not have foreseen, or for lost profits or business. Our total responsibility to you is limited to what you have paid us in the last 12 months. Nothing here limits our responsibility for death or injury caused by our negligence, or for fraud.

Complaints

If something is not right, tell us first. Email hello@bradleydigital.co.uk with what went wrong and what you would like us to do, or write to us at 66 Paul Street, London EC2A 4NA. We reply within 5 working days to say we have it, and give you our full answer within 30 days. If we cannot put it right between us, either of us can take it to the courts of England and Wales. A complaint about how we handle your information can also go to the Information Commissioner’s Office, as our privacy notice explains.